Frequently Asked Questions

Can you help improve my resume or prepare for interviews?

Absolutely – we offer resume and cover letter development, editing services, and interview preparation workshops to help you put your best foot forward in the job market.

Can you help pay for training or courses?

Yes – we can provide funding for short-term certifications, occupational courses, and other training that supports your employment goals. Support is based on eligibility and your personalized employment plan.

Can you help me with work gear, transportation, or a laptop for job search or training?

Yes – we offer support for essential items like work boots, uniforms, or tools through job start funding. Transportation assistance may also be available to help you get to interviews, training, or your new job. In some cases, we can provide laptops to support training or employment goals, depending on your eligibility.

How can I stay informed about your upcoming services and events?

You can stay updated by visiting our website, following us on social media, or subscribing to our newsletter for the latest news, workshops, and job fair announcements.

Can I access your services if I live outside of British Columbia?

Most of our services are funded for residents of British Columbia and Alberta only. If you live outside these provinces, we recommend reaching out to employment service providers in your local area.

Do you offer services in languages other than English?

Our primary language of service is English. However, we do our best to accommodate language needs—please contact us to discuss specific requirements.

What is Thrive, and who is it for?

Thrive is a wellness-focused program that offers recreational and educational workshops to support mental health and community engagement. It includes peer support training and leisure-based learning opportunities.

More information

How do I get started?

Simply contact us through our website or by phone. We’ll guide you through the intake process and connect you to the right services based on your needs and goals.

What types of employment services do you offer?

We provide a wide range of personalized support, including:

• Career planning and job search assistance
• Resume, cover letter, and interview preparation
• Access to job postings and employer connections
• Skills training and certification funding (based on eligibility)
• Transportation and job start supports (e.g., work gear)
• Technology access (e.g., laptops, if eligible)
• Services tailored for individuals with disabilities or barriers to employment

Is there a cost for your services?

No, our services are completely free for eligible individuals. We are funded through government contracts and grants that support inclusive employment and skills development.

Who can access Open Door Group services?

Our services are available to individuals living in British Columbia and Alberta who are legally entitled to work in Canada, including Canadian citizens, permanent residents, and individuals with valid work permits. Specific eligibility may vary by service—please contact us for details.